Who we are

Established in 2008, Pioneer Solutions was formed to provide responsive, high quality retail and IT support and services to businesses throughout the UK and Ireland.

Less than 5 years on, Pioneer Solutions have established a highly respected reputation for its quality fault-finding methods, fast resolution times and comprehensive, trusted consultancy on the improvement of IT and retail infrastructures.

Based in London, we have built up an excellent reputation with both clients and suppliers alike. Our recent clients comprise of leading retail brands, dental practices, government-funded organisations, and professional service bodies.

We offer a personalised support solution, specialising in retail and IT solutions, including network design, user support and installations, optional helpdesk support and maintenance.

We also offer installation and training within the IT, Retail and Dentistry industries. We pride ourselves in providing support to small to medium-sized organisations with set service level agreements (SLA’s) and budgets.

Our staff combined has over 50 years of experience on a wide variety of IT and retail systems, from simple to very complex environments.

Why choose us

Confidence
Thanks to our 100% client retention rate, we are confident you will be thrilled with our service that we will not ask you to commit to a lengthy contract.
Proactive Monitoring
Our advanced monitoring systems report and alert us of any problems, prior to you experiencing any downtime.
Relationship
We make it our business to research into your business processes to provide you with the best possible solutions. Allowing us to understand your business better and develop a strong, working relationship.
Honesty
Our up-front and honest advice is not to be forgotten. All too often, we hear stories of clients being sold systems and solutions that are either far too enhanced or not enhanced enough.