Telephony Solutions

Pioneer Solutions Cloud Collaboration represents the next generation of communication services. Powered by Cisco and tightly integrated with our advanced business management tools, we have created one of the most unique Unified Communications as a Service (UCaaS) solutions.

We offer these services as two powerful & scalable hosted solutions, with a range of different features to suit your businesses needs.

Both our ‘Business’ & ‘Enterprise’ solutions utilise Cisco technology & enterprise grade connectivity, ensuring you receive feature rich telephony with the best quality connectivity & routes.

Business Hosted

Our Business Hosted Communications (BHC) platform is a state of the art SIP solution powered by Cisco Unified Computing appliances.

This utilises our enterprise grade connectivity infrastructure ensuring the best quality connectivity and routes.

Enterprise Hosted

The Enterprise Hosted Communications (EHC) platform is delivered by multi-tenanting the Cisco Hosted Collaboration Solution (HCS) platform.

This enables us to deliver a fully partitioned, multi tenant IP Telephony & Unified Communications service hosted exclusively on Cisco’s UC suite of products.



Some of the benefits of switching to VoIP include:

  • Reduced costs of your telephone bills, statistics have shown a saving of up to 70% over BT standard rates
  • Ability to carry and use your phone extension wherever you go (from your Blackberry, Apple iPhone and/or laptop)
  • Better quality telephone calls
  • Integration with other web-based services, such as video and audio conferencing
  • Voicemail delivered to your email mailbox
  • Renowned reliability from top manufacturers, such as Cisco Systems and Avaya