About

Proactive IT Support & Retail POS Solutions

Based in London, Pioneer Solutions are one of the leading IT and Retail EPOS solution providers to some of the world's most respected brands across the globe, through the deliverance of word-class solutions.

With an award-winning team of experts with collective experience of more than 25 years in the IT and Retail sectors and their in-depth knowledge of best practice, they have quickly established a highly respected reputation for their quality fault-finding methods, fast resolution times and comprehensive, trusted consultancy on the improvement of IT infrastructures.

 

At the heart of our commitment is our passion to provide businesses with the ability to grow through flexible IT solutions, aligned with their business objectives. We pride ourselves in providing a proactive approach to support with set Service Level Agreements (SLA’s) and budgets.

- Zamir Rhemtulla, Managing Director

Testimonials

  • We have been working with Pioneer Solutions officially since April 2017, where they helped facilitate a smooth handover from our previous IT support provider. During the last 10 months, Pioneer Solutions have worked expertly to reinstate our server and make huge advancements in all our IT requirements. On top of this, we have been rapidly growing as a company which was taken in the stride of the Pioneer Solutions team. Further than that, they stepped up to provide my department a proficient backbone which we have depended upon. More specifically Zamir, Zain and the Helpdesk have given the utmost care and attention to our JW Anderson team and established efficient pro-active IT management. We value our partnership with Pioneer Solutions and recommend them thoroughly to anyone seeking a top provider in IT consultancy and support.

    Thomas Anderson , Operations Director, JW Anderson
  • After an extremely difficult period with our previous IT company we became clients of Pioneer Solutions in October 2013 and I can honestly say we have never looked back. They provide our company with an excellent service. The team are professional, friendly and extremely reliable, constantly striving to resolve issues and provide solutions. Our IT systems have never run so smoothly. I would highly recommended Pioneer Solutions for your IT support.

    Tim Barlow , Founding Partner, Hub Residential
  • Pioneer Solutions have acted as our companies IT Support since January 2010. They have assisted in all aspects relating to network, systems and hardware as well our IT support provider and advice when needed. We have always found the team at Pioneer Solutions to be extremely responsive, helpful and a pleasure to deal with. They have always been clear in their communication and have dealt with all issues professionally and promptly. I would highly recommend employing the services of Pioneer Solutions as they have certainly added value to our operations in their support and management of our IT functions.

    Jayson Tane-Smiler , Operations Manager, Diptyque Paris
  • Pioneer Solutions have been providing IT support and consultancy to us since 2010. The team are always very quick, efficient and helpful, and always adopt a proactive approach. We always have the confidence that Pioneer will assist us with everything that we need to run our company when it concerns IT. We would highly recommend them as an IT support provider as they have benefited our operations and streamlined the way we work every day.

    Simon Lyons , Joint Chief Executive, Enstar Capital
  • Microsoft Silver Small and Midmarket Cloud Solutions
  • Microsoft Silver Partner
  • HP
  • DellEMC
  • IBM Business
  • VMware
  • Cisco Partner
  • Cisco Meraki
  • Fortinet Authorized
  • SonicWALL
  • Veeam Silver Pro Partner
  • Redstor
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