Today marks a milestone, as Pioneer Solutions integrates Microsoft Teams with their Cloud Hosted Telephony

Throughout the world Microsoft Teams is making its mark as chat-based collaboration platform complete with document sharing, online meetings, and many more extremely useful features for business communications. The uptake in the use of Microsoft Teams has exploded amid the Coronavirus pandemic as 12 million users have been added daily.

Why integrate your phone system with Microsoft Teams?

Businesses are finding that having an excellent Teams space is key to being able to make creative decisions and communicate with one another and now, with Pioneer Solutions integration with Microsoft Teams, you can make and receive calls as you would normally from your desk phone and now take your land line extension to any device under one application within Microsoft Teams, from anywhere in the world.

However, what makes this service indispensable at this time when business knowledge workers who are locked down by the Coronavirus and working from home, is that there is no hardware or software to install. The service can be set up in minutes and, just like any application provided via the cloud, it is consumed by a simple monthly subscription.

What should I do?

If you are a customer of Pioneer Solutions and take advantage of our cloud Hosted Telephony, then contact your Account Manager who can have you setup.

If you are not a customer, then please contact us and we can help you migrate and port your numbers.

For those critical workers still having to go in to the office each day the service compliments or even replaces exiting handsets. Users are finding that adding calling to Teams increases productivity especially as this service works on the desktop as well as mobile devices and can be enabled for specific workers, groups or company-wide.

Organisations that have hurriedly put in place home working solutions are often overlooking the data security aspects of their set up so will be assured to know that with Pioneer Solutions integration with Teams has an Enterprise grade encryption and security are built in.

What Else do I need?

You will require the correct licenses with Microsoft Office 365. Below is a guide in what you will require, which is dependent on what Microsoft Office 365 License you currently have.

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